Betonline Review
If you are a veteran player, then you know how hard it is to find a reputable all-in-one gambling site that caters to US residents. This is one of the reasons BetOnline is highly ranked in the gambling industry. The site has a world-class sportsbook, an excellent casino and a vibrant poker room. A full in-depth review of BetOnline Casino in 2021. How to claim your $3,000 bonus your first 3 deposits! See why this is the best US casino today.
BetOnline is an all-in-one gambling site, including options for sports betting, poker, horse race betting, casino gambling, and live dealer action. BetOnline is a privately-held company that maintains a gaming license from the jurisdiction of Panama. BetOnline uses a number of different software providers for its any gaming options, but most heavily represented is the popular BetSoft line of casino software.
What to Expect
BetOnline runs some of the best-rated USA-friendly casinos, poker rooms, and sportsbooks. That’s a big deal for gamblers from America, but not so impressive in the grand scheme of things. After all, the US market is full of fly-by-night operations that exist just this side of a serious lawsuit.
Expect to find a long list of accepted currencies and ways to fund your account – this is also a good thing, as it indicates their willingness to do business with customers using a variety of payment methods. Throw in the fact that BetOnline’s casino includes a heavy dose of BetSoft titles, which are some of the best-looking and most popular slots in the industry, and it’s safe to say that BetOnline is a player-friendly gaming site.
You should always look into the legal particulars of any gaming website you do business with, and I did that right away with BetOnline. The licensing authority that gives them the right to offer games of chance and skill comes from Panama. That can be a questionable thing and I’ll tell you why in the next paragraph.
Is BetOnline Safe?
Licensing from Panama is a small red flag. Licensure is important – an online casino’s licensing body regulates fair play and handles any serious disputes players have with the site. Check out what CasinoListings.com has to say about licenses from Panama:
There is no authority or official process to follow in the case of any disputes with a casino operator licensed in Panama. Panama has some regulations set in place but as it is relatively easy to obtain a license in this jurisdiction, casinos operating from Panama should not be fully trusted without a proven track record.
Take that information with a grain of salt. Just because BetOnline.ag holds a Panama license does not mean it is a rogue site. In fact, BetOnline has been taking wagers for over a decade at the time of this review, and I found few complaints about their business practices on gambling forums and message boards.
It appears that BetOnline.ag has the “proven track record” mentioned in the CasinoListings review of Panamanian licensure.
Bonuses and Rewards Programs
Offer | Games Covered | Reward |
---|---|---|
25% Welcome Bonus | Sportsbook | 25% up to $1,000 ($50 min.) |
Lifetime Bonus Guarantee | Sportsbook | 25% up to $1,000 ($50 min.) |
$25 Live Betting Free Play | Sportsbook | $25 free on first bet |
$25 Live Dealer Betting | Casino | $25 free on first bet |
$50 Free Play for Mobile | Mobile (any game) | $50 free on mobile signup |
7% Track Rebates | Racetrack | Up to 7% daily rebates (cond.) |
10% Casino Rebates | Casino | Up to 10% casino rebate (cond.) |
Monthly High-Roller Bonus | Any | Varies monthly |
100% Slots Match Bonus | Slots (any game) | 100% up to $1,000 (min. $100) |
200% Poker Sign-Up Bonus | Poker (any game) | 200% up to $1,000 (min. $100) |
Clearing Your Bonus Cash
For the purpose of simplicity, the table below shows the amount required to clear BetOnline.ag’s 100% slots bonus.
Offer | Games Covered |
---|---|
$100 | $10,000 |
$200 | $20,000 |
$300 | $30,000 |
$400 | $40,000 |
$500 | $50,000 |
$600 | $60,000 |
$700 | $70,000 |
$800 | $80,000 |
$900 | $90,000 |
$1,000 | $90,000 |
BetOnline Mobile
BetOnline’s mobile service is for sports betting only – no casino games or other betting opportunities exist. Mobile.betonline.ag seems like a perfectly serviceable mobile sportsbook, with both live betting and traditional betting options available in a number of popular world markets. At my last visit, wagers were available for the following sports:
- Baseball
- Basketball
- Boxing
- Cricket
- Football
- Golf
- Hockey
- Martial Arts
- Rugby
- Soccer
- Tennis
- Sports Futures and Props
That’s a pretty extensive list of sports betting options, especially for a mobile site. I was particularly impressed with the long list of futures and props, something that’s not too common with other mobile-based sports betting services.
BetOnline needs to include a wider variety of betting options if it wants to compete with existing mobile platforms that have an all-in-one philosophy. I noticed that the BetOnline mobile service crashed way more often than other services I’ve used – I had to restart my mobile browser twice in order to get the information I needed.
Sports Betting Review
BetOnline started its life as a sportsbook, so it’s no surprise that this is one of their strongest sectors in today’s market. Originally called BestLineSports and operating out of Costa Rica in 2001, BetOnline had a unique way of attracting customers – offering discounted line pricing at -108.
Today, BetOnline is a leader in the industry, though -108 lines are no longer a part of their practice. The site’s sportsbook services are available in both Spanish and English.
Sports Covered
- Baseball
- Basketball
- Boxing
- Cricket
- Football
- Golf
- Hockey
- Martial arts
- Rugby
- Soccer
- Sports Futures and Props
- Tennis
Sign-Up Bonus
Up to 50% free play, with a maximum bonus available of
$2,500. Take note, this bonus requires a 6x rollover of your
expected total.
Casino Review
BetSoft games, as mentioned earlier, are among my personal favorite. Their library is extensive, their games tend to have higher replay value than other designers, and they just look and feel like modern titles. Using Betsoft games was a wise choice for a site that’s known better as a source for sportsbook wagering.
BetOnline’s game library is broken up into four total
categories:
- Table Games
- Slots
- 3D Slots
- Video Poker
Here is a brief description of each of the site’s game
categories along with some specific details about the games they
host.
Table Games
BetOnline’s collection of table games includes
seventeen classic titles and a few with slight rule variations.
All told, the site hosts six types of blackjack, two roulette
wheels (the classic American and Euro versions), the classic
games of craps and baccarat, and a total of seven different
casino-style poker and card-based games.
Slots
BetOnline bucks the trend in online casinos, hosting
just nineteen games under this heading. Yes, they have a larger
collection headed under the title “3D slots,”but let’s focus on
the titles in this category.
The games in this collection are not the best BetSoft has to
offer. An example game found under this heading is a pretty
boring title called Jackpot Jamba. It’s a standard five-reel and
nine-payline game with an available progressive jackpot to spice
it up a bit. Honestly, it’s an old-looking game without much to
offer in the way of side games and other distractions. Game play
is repetitive, as is to be expected from old-school or “classic”
slot titles.
3D Slots
A total of twenty-two games in this collection are
the best the site has to offer. Here’s a mini-review of a game
that is a perfect representation of the quality of slots at
BetOnline.
When you play Heist, you take on the role of a burglar
sneaking into a bank vault. It’s a cool theme for a slot, since
it’s not so big that it makes the game play clunky. The title
includes a fun bonus game in which you break into a vault and
get the title’s biggest payouts. Yes, this is a five reel slot,
but BetSoft has really improved the sound and video effects for
their 3D series. In fact, all of the games in BetOnline’s 3D
slots category are well-reviewed – check the forums for
yourself.
Betonline Review Us
Video Poker
For video poker fans, variety is often the name
of the game. Some varieties get a bit old after a few
repetitions, and of course every video poker player has his or
her favorite title. The number of variations hosted at BetOnline
should make just about any machine gambler happy. At the time of
this review, seventeen different video poker titles were
available. Here they are in a nice handy list:
- Five Draw Poker
- All American
- Bonus Deluxe
- Bonus Poker
- Deuces Wild
- Double Bonus
- Double Jackpot
- Jacks or Better
- Joker Poker
- Aces and Faces
- Bonus Deluxe
- Bonus Poker
- Deuces Wild
- Double Bonus
- Double Jackpot
- Jacks or Better
- Joker Poker
I’ll be the first to admit, I was surprised at the quality
and number of titles in this collection. After all, Betsoft is
so much better known for their slot game designs. But don’t let
the sheer number of available titles fool you – there is nothing
to really write home about in terms of BetOnline’s video poker
lineup.
You might wonder how hard it can be to mess up a simple game
of video poker – after all, the game you play in the casino is
pretty much the same game you play on your computer, on a
slightly different screen. But these Betsoft versions look out
of date, with boring effects and dull graphics that give me the
impression of a roadside casino on the way out of Vegas.
You’ll be sure to turn the chintzy sound effects off right
away. Sure, variety is a good thing, but BetOnline should look
into hosting some new video poker games if they want to attract
machine gambling fans.
Poker Room Review
BetOnline poker is probably the largest site that still
accepts US players. That said, they are nowhere near the top ten
in terms of poker room traffic, and it doesn’t look like that’s
going to change anytime soon.
The most ring game action you’ll find at BetOnline is
micro-stakes No Limit Holdem during peak times.
As for tournaments, BetOnline advertises that they pay out
$250,000 in guaranteed tournament cash every week, with the
biggest prizes spread around on weekends. Sit and Gos starting
at pennies on up to $11 run around the clock, mostly in No Limit
Holdem, although at my last visit I saw a few Pot Limit Omaha
games going on as well.
BetOnline Poker Bonuses
BetOnline’s poker room offers a 200% match bonus up to $1,000
on every poker player’s first deposit. Take note that this bonus
releases in five increments. All told, the $1,000 bonus prize
requires $6,523 in rake paid to clear, and players have just 120
days to clear it. Remaining unclaimed bonus money expires after
that time.
Banking Options
Person to Person- Min Deposit: $50
- Max Deposit: $900
- Min Withdrawal: $50
- Max Withdrawal: $500
- Min Deposit: $1,000
- Max Deposit: No Max
- Min Withdrawal: $500
- Max Withdrawal: $24,500
- Min Deposit: $1,500
- Max Deposit: $15,000
- Min Withdrawal: $500
- Max Withdrawal: $2,500
- Min Deposit: $20
- Max Deposit: $25,000
- Min Withdrawal: $20
- Max Withdrawal: $10,000
- Min Deposit: $20
- Max Deposit: $25,000
- Min Withdrawal: N/A
- Max Withdrawal: N/A
- Min Deposit: $20
- Max Deposit: $25,000
- Min Withdrawal: $20
- Max Withdrawal: $10,000
- Min Deposit: $20
- Max Deposit: $25,000
- Min Withdrawal: $20
- Max Withdrawal: $10,000
- Min Deposit: $20
- Max Deposit: $25,000
- Min Withdrawal: N/A
- Max Withdrawal: N/A
- Min Deposit: $10
- Max Deposit: No Max
- Min Withdrawal: $25
- Max Withdrawal: $9,900
- Min Deposit: $10
- Max Deposit: No Max
- Min Withdrawal: $25
- Max Withdrawal: $9,900
- Min Deposit: $50
- Max Deposit: $5,000
- Min Withdrawal: N/A
- Max Withdrawal: N/A
- Min Deposit: $50
- Max Deposit: $5,000
- Min Withdrawal: N/A
- Max Withdrawal: N/A
- Min Deposit: $500
- Max Deposit: No Max
- Min Withdrawal: $500
- Max Withdrawal: $15,000
- Min Deposit: $300
- Max Deposit: $9,000
- Min Withdrawal: $500
- Max Withdrawal: $9,000
Customer Support
You can contact BetOnline’s customer service at their
toll-free number: 1 (888) 426-3661
The other methods for contacting them involve email:
- General Questions:[email protected]
- Poker Questions:[email protected]
- Casino Questions:[email protected]
- Skill Game Questions:[email protected]
Customer service is available twenty-four hours a day and
seven days a week. I had a three-minute conversation with
someone for the purpose of this review, asking a menial question
about a slot game, and the answer was exactly what I needed. I
didn’t have to wait on hold at all, either, which is a big deal
for me.
What’s Missing at BetOnline?
BetOnline’s mobile site should be fleshed out to include more
casino and skill games. Right now, it exists only for sports
bettors, which is nice but prevents a good chunk of their
customers from participating in mobile services.
It would also be nice if BetOnline would include a live chat
feature. Live chat for customer service is becoming the norm,
and it’s disappointing not to be able to use it to contact
BetOnline’s customer support department.
A final complaint – their video poker collection. Betsoft
games are top-notch, except their video poker offerings. Maybe
BetOnline could use a different software designer for their
video poker titles; otherwise, their lineup looks stuck in the
1970s.
BetOnline FAQ
Can US players make deposits and play games at BetOnline?
Yes, BetOnline continues to do business with customers from all
over the world, including the USA.
How long do payouts take to process?
This varies depending on the payout method you choose. Some payments take a matter of hours; others require weeks in transit.
What currencies does BetOnline do business in?
Currently, only the US Dollar is accepted for play.
What does the “.ag” mean at the end of BetOnline.ag?
The suffix .ag refers to the countries of Antigua and Barbuda, where BetOnline.ag is hosted.
Who can take advantage of BetOnline’s Monthly High Roller Bonus?
Any casino gamblers or sports bettors who bet more than $75,000 in a single month are considered high rollers. BetOnline doesn’t go into too many specifics about this bonus. You have to be a member to get the details.
Verdict
If you are a slots fan, or a fan of placing sports bets
online or on a mobile device, you’ll be pleased with the
services available from BetOnline. The site has been running for
more than a decade, and they have a good reputation among online
gamblers. Though the Panama gaming license is something to be
concerned about, so far there are no serious complaints about
BetOnline’s business practices.
If you are a veteran player, then you know how hard it is to find a reputable all-in-one gambling site that caters to US residents. This is one of the reasons BetOnline is highly ranked in the gambling industry.
Betonline Review
The site has a world-class sportsbook, an excellent casino and a vibrant poker room. The icing on the cake is that it accepts US players from all 50 states. This is a huge deal as most gambling outfits are restricted to US residents. BetOnline is currently the only all-in-one gambling site that accepts US residents from all states. This is no mean feat.
This BetOnline review tells you all you need to know about the site and if it is legit.
Is BetOnline Legit?
Yes, BetOnline is legitimate. It is not a scam because they have stood the test of time, has been online since 2004. And the gambling site is under a strict legal authority.
BetOnline was established in 2001 with its headquarters in Panama. The website is available in English and Spanish. The online gambling platform has a decent reputation in the industry. They had a rocky relationship with their customers due to their lies and bad PR but they have managed to put this behind them and forged a way forward.
In the wake of bad management, they revaluated some parts of their administration and made changes that are beneficial to their customers. They have improved their withdrawal speeds and settled their debts. In recent years, their conduct has been impeccable and we can boldly say it is legit.
BetOnline Sportsbook
For almost two decades, BetOnline Sportsbook has maintained a high standard with an excellent interface and intuitive software. Its number of markets is impressive and it accommodates both recreational sports bettors as well as professionals. The sportsbook covers live betting, financials, and racebook.
Vast betting markets
BetOnline focuses solidly on American betting markets and sports more than most sportsbooks. This is because a large chunk of their customers is US residents. The sportsbook covers the most popular sports in the US as well as action on horses, politics, entertainment and finances. There is a list of available games and races on their main page.
One of the most popular sports in BetOnline is horse racing. For lovers of equestrian sports, the racebook section has an info tab which gives you all the information you need to know. Each listing lets you know how many open races there. When you click on it, it expands to show you the odds, jockeys, races, and horses. You also find out:
- Tips about horse betting, frequently asked questions, terms and lingo used so you understand certain discussions.
- The rules guiding the game and the types of bets you are allowed to make.
- The payoff odds and how much you stand to make if you win.
- Their track limits and the maximum amount you can bet per race.
Other sports they cover include:
- Baseball
- Cricket
- Football
- Darts
- Golf
- Lacrosse
- Softball
- Formula one
- College football
- Basketball
- Rugby
- Soccer
- WNBA
- eSports
Live betting
BetOnline also offers live betting. They have an extensive menu on a simple interface. Their live betting options include lines for soccer, tennis, basketball, baseball and other sports. Every day, they update a long list of games that are available for live betting. They change their offers to coincide with ongoing games and events.
Using their multi-event tab, you can track several ongoing games simultaneously. You can also track upcoming games using the live betting calendar. Their betting limits for live betting is much higher than the average. They vary from $1 to $25,000 depending on the sports. Most of the markets available in BetOnline live betting max out from $1000 to $3000. To increase your wagering amount, you have to contact their player services.
Bonuses and promotions
BetOnline Sportsbook has some generous tournaments and bonuses for their bettors.
- They offer new players a 50% Welcome Bonus where you get a 50% match on your first deposit. It is called the Lifetime Bonus Guarantee. This bonus comes with a 10x rollover and goes up to $2500. To be eligible for their bonus, you have to use the bonus code listed on the site (NFL16) and have a zero balance with no pending rollovers. The bonus applies to all sports.
- They also have 50% Kick-Off Reload Bonus where you get a 50% to reload bonus up to $1000.
- For live bet players, BetOnline offers a live bet free play. This bonus offers you $25 free play. It is more or less like insurance that in case you make a bet and lose, BetOnline will refund you up to $25.
- They also have a $50 bonus for mobile betting that works just like the live bet bonus where you are reimbursed your bet if you lose.
- BetOnline also offers their players a 100% bonus up to 1000 on their first deposit via cryptocurrency. This has a 14x rollover. They also offer a 35% Crypto Reload Bonus up to $1000 on any deposit using cryptocurrencies. This has an 8x rollover. To be eligible for this, you have to use the promo code CRYPTO100.
Secure banking
BetOnline’s website is created with SSL encryption which protects your personal information and financial data from cybercriminals. This SSL encryption is the same technology used by financial institutions the world over to ensure the safety of their customers so you can rest easy knowing your data is safe. BetOnline only accepts US dollars, however, to accommodate bettors playing from different parts of the world, they accept multiple cryptocurrencies. They include:
- Bitcoin
- Bitcoin Cash
- DASH
- Litecoin
- Ripple
- Ethereum
Transaction details
BetOnline has high deposit and withdrawal limits. They also offer versatile options for deposit and withdrawals. BetOnline adopted Bitcoin as a deposit and withdrawal method in 2015. Players can deposit as much as $5000 via Bitcoin with 6.5% on deposits and 2% on withdrawals.
After much complaints from their customers, they eliminated the charges. Now, transactions made using cryptocurrency are completely free and withdrawals using Bitcoin can be up to $10,000. Every other method including credit cards, debit cards and e-wallets attract a high fee of 7.5% of the amount. Wire transfer, when used to transfer a large amount of money, attracts at least 3%.
For withdrawals, you can use the same methods you used to make a deposit. If you use cryptocurrency, the process takes a day or two. Cheques typically take a week.
It should be noted that US players cannot use Neteller and Skrill and deposits made using both methods do not qualify for BetOnline bonuses.
Deposit methods
- Visa
- Bank Wire
- MasterCard
- Money Orders
- American Express
- Person2Person
- Discover
- Cashier’s Cheque
- Cryptocurrencies
Withdrawal methods
- Visa
- Bank Wire
- MasterCard
- Money Orders
- American Express
- Person2Person
- Discover
- Cashier’s Cheque
- Cryptocurrencies
Competitive odds
BetOnline offers American, decimal and fractional odds. Though BetOnline caters to amateurs as well as high-rollers, the bulk of customers are recreational or amateur players. Because of this, BetOnline ensures that they provide a comfortable environment for them. You are more likely to get extra points here than other sportsbooks.
Their odds are highly competitive with an average payout of 96.5%. The payout on football is 93.3%, basketball is 96.7% and tennis is 96.7%. This is one of the highest among American bookmakers.
BetOnline posts its lines much quicker than other sites. They post NFL lines for the next week by the start of the Sunday night game. This is same for other sports. They also offer overnight lines for football, basketball and baseball games (NFL, NBA and MLB).
Limits
Betonline Reviews 2020
BetOnline has one of the largest sportsbooks online with the largest wagering limits for American residents. Whether you are an amateur, middle or high stakes bettors, you are not left out. You can bet as low as $1 and as high as $25,000 on several sides and totals.
Naturally, the more popular a sport is, the higher the betting limit. Therefore, for NFL spreads Thursday to Sunday, BetOnline offers a $25,000 wager limit whereas, for college football in the same time frame, the wager limit is $15,000. Another instance is basketball. NBA caps sides at $10,000 and $5,000 on totals and money lines. On the other hand, college basketball is at $3,000 on point spreads, $1,500 money line and $1,000 totals. Smaller market sports have lower limits which can go as low as $250 with the maximum at $500.
Their night limits are $250 or less which is low. However, they allow players to get money down way before other sites post their odds.
BetOnline Casino
As a full-service online gambling platform, BetOnline has a sportsbook, a poker room and a full casino. BetOnline Casino accepts players from all parts of the world but the majority of their players come from the United States. The casino allows different forms of betting all from the same account. BetOnline Casino offers a live casino, online poker and a Vegas-style casino.
Diverse games
BetOnline Casino offers players a wide selection of over 300 games. They give players more than enough games to keep them entertained no matter how frequently they play. You will find a wide variety of games ranging from slots to jackpot and table games.
Slots are one of their best features and they deliver a variety of excellent slot games to players. There are regular slots and 3D slots with unique themes. The casino also features an impressive collection of video poker and table games.
It has 60 slot titles, 17 video poker games, 13 table games and 9 blackjack variations. Their Vegas-styled games include:
- Slots
- Baccarat
- Blackjack
- Jackpot
- Roulette
- Specialty games
- Keno
- Video poker
Customer support
The standard of customer service doled out by a casino is enough to let you know if they are authentic or not. Legit online casinos have professional customer support representatives to cater to their customers’ needs night or day whereas scam casinos do not make adequate provision for their customers to reach out to them. BetOnline offers 24/7 support services to players.
Players can reach the casino through the following methods:
- Emails
- Fax
- Toll-free phone numbers
- They can also speak to a representative directly through the live chat feature on the website. There are live help tabs on every page. However, the live chat is limited to real money accounts only.
Welcome bonus
BetOnline Casino offers its new players several bonuses when they sign up.
- The first is the Slots Bonus where you get a 100% deposit bonus when you wager any amount from $100 to $5000. This bonus has a 50x rollover requirement.
- There is the Live Dealer Bonus. When you play your first bet in the live dealer casino, you get $25 of free play if you lose.
- There is also the 25% Reload Bonus where players get an extra 25% bonus any time they deposit $25 or more.
- BetOnline Casino has a Rebate Programme where players get a 10% rebate every week they lose $100 or more.
- Players are also eligible for a monthly high-roller bonus and other tournaments. An example is the monthly $15,000 BTC deposit leaderboard challenge.
The bonuses are quite impressive. However, when compared to what is obtainable in other casinos, the playthrough requirement for the slots bonus is a bit on the high side at 50x. All free plays expire after 30 days.
Software
BetOnline did a software upgrade a few years ago. Before then, customers complained about their poor software quality which was accompanied by fuzzy visuals, muffled audio, and mediocre animation.
They did a system upgrade and are currently powered by Betsoft and Rival Gaming. Betsoft is one of the world’s fastest developing software providers. Together with rival gaming, they provided 3D games and high-quality graphics for the site. This has led to improvements in game quality and general aesthetics. The software is available for download on PCs and Mac computers.
License and restrictions
BetOnline is licensed by the regulatory authority of the Panama Gaming Control Board. Though it is not one of the strictest in the industry, it does not mean that BetOnline is not safe. BetOnline’s software has been audited by TST and found to be fair. Their certificate and information about the audit are available on Betsoft’s official website.
Although BetOnline accepts players from almost every country in the world, it is restricted in the following countries:
- Greece
- Nigeria
- United Kingdom
- South Africa
- Australia
- Malta
- Ghana
- Egypt
- Morocco
- Indonesia
- Montenegro
- Pakistan
- Ukraine
- Serbia
- Panama
- Switzerland
- France
- Kenya
- Macedonia
BetOnline’s Shortcomings
This BetOnline review aims to give you an honest opinion about this website including the unsavoury details. BetOnline had some dealings and policies which adversely affected its players and earned it a blacklist on some gambling forums. They include:
Scandalous history
BetOnline can’t seem to live down their shady past. It is a permanent dent in their image no matter how hard they try. They started by lying to players that they were on their own network when they were actually on Action Poker network.
There were also other borderline fraudulent activities. An example is confiscating player winnings. They have been relatively above board for the past 4 years. Still, some indiscretions keep popping up which makes it hard for new players to trust them. Most gamblers would rather do business with a gambling establishment with a clean history.
Horrible player reviews
There are several allegations of unfair treatment and withholding of funds by their players. This is most common with poker players. The most common complaint is that when they run up large balances in the poker room, Betonline, freezes their account.
Betonline Sportsbook
There have been reports of BetOnline confiscating as much as $65,000 of a player’s winnings. To justify this absurd behaviour, BetOnline accused them of fraud or even chip dumping. This is nothing short of theft and makes it hard for players to take them seriously.
Hidden charges
BetOnline has hidden fees for their payout methods and they are quite high. You pay fees for every transaction option you choose. They only recently removed the charges on Bitcoin and other cryptocurrencies after customers revolted.
Slow to implement technological advancements
BetOnline does not have a mobile poker room or a mobile casino. In this day and age, it is a major shortcoming on their part. They, however, have a mobile sportsbook. Also, BetOnline is yet to implement the popular live streaming feature.
Poor customer support
There have been numerous complaints about how discourteous and unhelpful BetOnline customer representatives are. Their response times for both live chat and email is quite slow. Also, only real-money customers who have made a deposit have access to their live support. This is not right.
Security issues
Apart from their unprofessional conduct, it was also revealed during a live chat session that BetOnline customer agents know every player’s passwords. This is a breach of confidentiality and points to poor security.
Players’ passwords ought to be encrypted and not be at the disposal of BetOnline customer agents. Nothing stops the customer reps from logging into a player’s account with a VPN and taking their money.
Also, some players discovered that they can play using multiple accounts on the same internet connection. This is a security glitch as two accounts should not be able to play using the same internet connection.
Betonline Ag Scam
Their sordid past aside, BetOnline is a legit gambling platform. They are continuously working to redeem their image and do better which is commendable. For that reason, we can say that they are worth a trial. Also, for all their transgressions, they are only the multi-gambling platform that accepts players from all 50 US states. This counts for a lot.