Casino Pit

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Genesis Gaming Solutions, Inc. Develops hardware and software solutions for casino pit and poker room management and player tracking operations. We began our development in 1999 and have continued to enhance our BRAVO product line to meet our customers’ needs and exceed their expectations. With the increasing popularity in table games, casino. The Pit Manager assists the Table Games Shift Manager in the daily operations of the Casino Table Games Department including coaching, training & mentoring of the Table Games staffThe Pit Manager assists in monitoring and maintaining the appearance and safety of Table Games Department systems and the Casino Floor work environment, and promptly addresses any concerns observed. Casino Pit Manager manages and directs the daily activities for an assigned area of the casino. Surveys the casino floor and looks for players that are cheating and removes suspected card counters. Being a Casino Pit Manager observes gaming personnel for evidence of theft or ties to dishonest players.

BRAVO Pit is a complete table game management and player tracking system.

The system is designed to improve player ratings and pit management by utilizing the latest technology to enhance rating accuracy and evaluate operational efficiency. BRAVO Pit extends beyond standard electronic rating systems by capturing hand count and propositional bet data with our patented Chip & Card Detection (CCD) System. Accurate hand count and side bet capture and analysis allows a casino to better evaluate a player’s true value, dealer efficiency and side bet assessment.

BRAVO PIT WATCH

The Pit Watch module is the heart of the player tracking and management software. Rating information and table statistics are entered and displayed in the program. Floor personnel use Pit Watch exclusively for all player rating activity, rack management, fills/credits, openers/closers and marker activity. The program is easily configured to accommodate different hardware configurations including central pit PC, touch PC at pit table and mobile tablet PC.

Supervisors are notified of any customer activity requiring MTL or CTR requirements and surveillance can monitor the Pit Watch program for player alerts and table monetary activity.

CARD & CHIP DETECTION SYSTEM (ccd)

The BRAVO Pit – CCD System is a table game player ratings and management system designed to track play using correct hand counts for more accurate player reward calculations. Newly developed sensors are positioned under the table felt to detect where cards or chips are placed to determine when a hand is being played. The sensors are designed to read through fabric and can detect changes in ambient light to determine where and when objects are placed on top of the table felt.

The dealer checks players into a seat by swiping a player’s card and selecting the seat the customer is sitting in. This is accomplished by using the BRAVO Pit Dealer Unit positioned to the right of the table rack. When the sensors detect they are covered at a particular betting position, the system knows a hand is being played at that spot. Hand counts are then assigned to the individual player checked into that seat at the table.

Ratings by hand counts have shown to be a more accurate means of calculating a player’s comp value than the currently used time based rating. Time and estimated hands per hour are always inexact values that could skew comp calculations drastically. Time base ratings are estimated to be longer per session by taking into account: inaccurate time-out, time away from table, shuffle time and table management (fills/credits, deck changes, markers, etc). With the BRAVO Pit- CCD
System, exact hand counts are used in the “Theoretical Win” formula dramatically improving the rating accuracy. Time based ratings have shown to be 10 to 30 percent inaccurate in blackjack ratings and as much as 50 percent off in some carnival and baccarat games.

Casino management can now track any proposition or bonus bet on a game by placing a sensor under the side betting area. Since casinos are charged for these prop or bonus bet games, tracking the utilization of these bets can verify or disprove the cost associated with the game is justified.

The BRAVO Pit – CCD System tracks all hands dealt so dealer speed and efficiency can easily be evaluated. Now, casinos can routinely perform dealer audits and determine casino hands per hour goals on all game types.

Boss

Because the sensors are installed under the table felt, they are protected and undetectable by the players. The sensors are covered to avoid problems from spills of any kind. When felt changes are performed, the maintenance crews are not entrusted to disconnect or remove the sensors once they are installed thus eliminating inadvertent sensor damage.

With the increasing popularity in table games, casinos need the ability to accurately track and compensate live games as well as efficiently manage the casino pit. BRAVO Pit – CCD is a complete pit management system. We believe our product is the most complete, high tech product in the market today.

Casino pit supervisor job description

Audit Watch

Casino Pit Boss Salary

The Audit Watch module of BRAVO Pit enables casino management to review and edit table accounting procedures and data including openers, closers, fills and credits.

BRAVO Notify

The BRAVO Notify module sends notifications to employees via email or text. Notifications can be customized for each employee and set for specific times, for specific customers or with specific notes.

BRAVO Random Selector

The Random Selector module allows casino personnel to randomly select a winner from all live players, all live tables, or promotion participants and display the winner on selected monitors throughout the pit.

BRAVO Reports

Casino Pittsburgh Pa

BRAVO Reports enables casino management to generate various reports that are instrumental in accurately assessing and managing the activity on the casino floor.

Cage Watch

BRAVO Pit’s Cage Watch module allows for cage personnel to be automatically alerted that a fill or credit request has been submitted by a supervisor in the pit.

Card Watch

The Card Watch module assists casino personnel to register employees and players into the system. Player registration can be done with or without ID scanner and player accounts can be merged.

Casino Pits

Casino pits

Promotion Watch

Casino Pit

With the Promotion Watch module, promotions can be set-up, tracked and tied into the player tracking history features and drop numbers to analyze the success of each promotion.

Session Expert

The Session Expert module allows for easy access to all player session information, which can be filtered by various requirements. Session Expert also allows for sending email or text blasts to customers who meet the search criteria. Various filters include:
• Specific Player Information
• Data/Time
• Dealer or Supervisor
• Pit or Table
• Minimum Play Amounts
• Game Played
• Name Refusal Tracking for MTL Purposes

Okay, so …what’s a pit boss? And what exactly does a pit boss do?

Pit bosses or managers oversee everything that happens on the floor. They monitor and track transactions, ensure dealers are doing their job correctly and efficiently, solve (customer) problems,train new hires, catch and handle cheaters, comp players and a lot of other things–many of which vary from casino to casino.

Here’s where they fit in the casino hierarchy:

Pit
  • Dealer – They work (deal) the different gaming tables.
  • Dual-Rate Dealer / Supervisor – This person goes back and forth between dealing cards and supervising tables. This is the worst position to be in, as you’re not quitemanagement – you still have to deal cards when the casino needs you too. But, with a good personality and work ethic, you’ll hit this level quickly and can focus on getting out as fastas possible.
  • Full Floor Supervisor – Now you’re management. You oversee 4-6 tables and report to the pit manager. You’re paid a salary.
  • Dual Pit Manager – Similar to Dual-Rate Dealer / Supervisor. You’re still a supervisor, but are (probably) in training to become a pit manager. The difference in pay is(usually) small.
  • Pit Manager (Boss) – Now you’re supervising the gaming floor. This comes with a large salary increase, plus the opportunity to bonus. Pit bosses tend to make $60-$95,000 peryear + bonuses. But this can vary wildly.

The hierarchy continues to climb from there, to where you’ll work on the floor less and less. You’re in the background, more or less, in an admin position.

Casino Pit Boss Job Description

This is the climb you need to be prepared to make, too, if your ambition is to become a pit boss. What I think is most important to take note of are the half-steps – where you straddle the linebetween two different positions.

Casino Pit Supervisor Job Description

For example, you might supervise a couple of tables during your shift, then be asked to deal a couple of tables later in your shift. This is more of a pain than anything else, as you’ll likelyhave to alternate between two work uniforms throughout your shift. You might also have to deal with the awkwardness of being on the same level as a co-worker, only then to become their “boss”later – all during the same shift.

“It’s also the only industry I have seen where at one casino a guy can be a shift manager one day and the next just a dealer. As quickly as you can move up, you can move back down again. Atmy first casino I had an assistant shift manager I worked for. I moved to another casino, and six months later he came as a dealer. So I was above him in position. It’s a funny business.”

–Quora.com

The upside to dual positions is that they allow you to test the waters of management. You can see what it’s like without having to commit 100%. Then, if you like it, you can pursue itaggressively. If you don’t, you can go back to dealing full-time. No big deal.